Working Womans Communications Survival Guide

"You'll discover dozens of business-tested techniques and strategies that show you how to build your self-esteem and make it work for you: practical advice for enhancing your self-esteem and projecting your most powerful image ... a 7-step self-esteem building program; avoid speech patterns that make you seem like a lightweight: simple strategies for projecting a more authoritative voice ... sounding more confident ... and projecting body language that echoes success; deal with difficult people and trying situations: three ways to resolve conflicts ... tips for making confrontation work for you ... techniques for controlling back-stabbers, "yes-women," critics, and other problem people; use the art of negotiation and influence to get your way: power tools for getting your point across ... three rules for convincing adversaries ... nine ways to negotiating know-how; master the art of listening: proven reasons why women make better listeners ... three ways to make your responses show that you care ... practical techniques to increase your listening effectiveness; fire up your presentation skills: three tricks for taming fear ... nine ways to spicy and stylish presentations ... tips for getting the audience "hooked," keeping them interested, and creating inspiring endings ... as well as how to handle a heckler; find a mentor and use networking: what a mentor can do for you ... seven steps to creating a winning mentor/protege relationship ... proven strategies for successful networking." "Plus, you'll also find the SELF profile - a test for assessing your personality style, as well as dozens of quizzes, checklists, and real-life case histories showing these success techniques in action." "Today's business world is more competitive than ever - and what a woman doesn't know can cost her her career. This valuable guide provides all the tools you need to present your ideas effectively, project a powerful presence, and get the recognition you deserve!"--Jacket.